, University of New England, Australia, and University of Talca, Chile, Chile
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Contemporary Management Research Vol. 1 No. 1 (2005) - Marketing
Consumer Complaining Behavior: The Case of a South American Country, Chile
Abstract doc PDF -
Contemporary Management Research Vol. 10 No. 2 (2014) - Marketing
Australian Retail Banking Customers’ Perceptions of Time in A Service Recovery Process
Abstract PDF Untitled