KASSIM, Z. A.; YUSOFF, I. Y. M.; FONG, N. L. Job Empowerment and Customer Orientation of Bank Employees in Kuching, Malaysia. Contemporary Management Research, [S. l.], v. 8, n. 2, 2012. DOI: 10.7903/cmr.11048. Disponível em: https://cmr-journal.org/article/view/11048. Acesso em: 26 apr. 2024.