, University of New England, Australia, Australia

• Contemporary Management Research Vol. 9 No. 4 (2013) - Marketing
  Service Recovery in The Australian Banking Industry
  Abstract  PDF  Untitled  Untitled
• Contemporary Management Research Vol. 12 No. 2 (2016) - Marketing
  Customer Perception of Green Advertising in The Context of Eco-Friendly FMCGs
  Abstract  PDF  Cover Letter
• Contemporary Management Research Vol. 1 No. 1 (2005) - Marketing
  Consumer Complaining Behavior: The Case of a South American Country, Chile
  Abstract  doc  PDF