Table of Contents
| Consumer Complaining Behavior: The Case of a South American Country, Chile | doc PDF |
| Fredy Valenzuela, David Pearson, Roger Epworth, Orlando Llanos, Sonia Vilches | 3-12 |
| Internet-Enabled Mobile Handheld Devices for Mobile Commerce | DOC PDF |
| Wen-Chen Hu, Jyh-haw Yeh, Hung-Ju Chu, Chung-wei Lee | 13-34 |
| Technological Innovativeness and Organizational Culture in Hong Kong | DOC PDF |
| Gary Y. F. Wong, Richard Y. K. Fung | 35-56 |
| How do organizations implement downsizing? – An Australian and New Zealand study | DOC PDF |
| Franco Gandolfi | 57-68 |
| The Role of Personality Traits in UTAUT Model under Online Stocking | DOC PDF |
| Hsing-I Wang, Heng-Li Yang | 69-82 |
Contemporary Management Research / CMR / ISSN 1813-5498
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